{"id":6545,"date":"2023-12-17T23:55:17","date_gmt":"2023-12-17T23:55:17","guid":{"rendered":"https:\/\/gdl.rubyrivansh.com\/np\/?page_id=6545"},"modified":"2024-01-09T05:54:00","modified_gmt":"2024-01-09T05:54:00","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.gdl.rubyrivansh.com\/np\/faqs\/","title":{"rendered":"FAQ’s"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is RubyRivansh GDL?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
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RubyRivansh GDL is a Learning Management System promoting Nepali knowledge globally. Focused on high-quality Leadership and Management courses, it allows global enrollment with the aim of Nepal and Nepali being Net-Givers.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs RubyRivansh GDL exclusively designed for organizations, or can individuals also utilize its benefits?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

RubyRivansh GDL is open to both individuals and organizations, allowing anyone to take advantage of its offerings.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow are user accounts created?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
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  1. Navigate to the header and locate the “SIGN UP” button.<\/li>\n
  2. Click on the “SIGN UP” button to open the registration form.<\/li>\n
  3. Fill in all the required fields within the form.<\/li>\n
  4. Complete the registration process by clicking the “Sign Up” button.<\/li>\n
  5. Check your email for a message containing an account activation link.<\/li>\n
  6. Click on the activation link to activate your account.<\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    1. Sign In\/Create Account:
      o <\/strong>Begin by signing in to your account. If you don’t have an account, you’ll need to create a new one.<\/li>\n
    2. Course Selection:
      o <\/strong>If on the main page, select either “PREVIEW THIS COURSE” or the “COURSE OVERVIEW” button.<\/li>\n
    3. Individual Purchase:
      o <\/strong>On the course detail page, click “GET COURSE” for individual enrollment.<\/li>\n
    4. Organization Purchase:
      o <\/strong>For institutional purchases, click “BUY FOR GROUP.” Create a new group by assigning a unique name and adding team members with their email IDs. Click “Add to cart.”<\/li>\n
    5. Cart Page:
      o <\/strong>For individual purchases, clicking “GET COURSE” will redirect you to the cart page.
      o <\/strong>For organization purchases, after creating the group, you’ll also be redirected to the cart page.<\/li>\n
    6. Coupon Code and Checkout:
      o <\/strong>If you have a coupon code, enter it; otherwise, proceed by clicking “PROCEED TO CHECKOUT.”<\/li>\n
    7. Order Placement:
      o <\/strong>Enter all the necessary details and complete the purchase by clicking “PLACE ORDER.”<\/li>\n<\/ol>\n

      \u00a0<\/strong><\/p>\n

      \u00a0<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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        \n
      1. Within Nepal:
        o<\/strong> Payments can be made using Khalti or FonePay.<\/li>\n
      2. Outside Nepal:
        o<\/strong> For international transactions, accepted payment methods include MasterCard and Visa Card.<\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I get the technical support?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

        Our technical support team is dedicated to assisting you with any issues or questions you may have. You can reach our support team through the following channels:<\/p>\n

          \n
        1. \n

          Contact Support Page:<\/strong> Visit our Contact<\/a> page and submit your inquiry.<\/p>\n<\/li>\n

        2. \n

          Email:<\/strong> Send us an email at it@rubyrivansh.com<\/a> with a detailed description of your issue, and our team will get back to you as soon as possible.<\/p>\n<\/li>\n

        3. \n

          Phone:<\/strong> For immediate assistance, you can contact our technical support hotline at +1 (416) 522-4019.<\/p>\n<\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I get specific topic or lessons related support?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

          Our support team is dedicated to assisting you with any issues or questions you may have. You can reach our support team through the following channels:<\/p>\n

            \n
          1. \n

            Contact Support Page:<\/strong> Visit our Contact<\/a> page and submit your inquiry.<\/p>\n<\/li>\n

          2. \n

            Email:<\/strong> Send us an email at support@rubyrivansh.com<\/a> with a detailed description of your issue, and our team will get back to you as soon as possible.<\/p>\n<\/li>\n

          3. \n

            Phone:<\/strong> For immediate assistance, you can contact our technical support hotline at +1 (630) 546-2950.<\/p>\n<\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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            \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs course accessible for life time?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

            No, courses are not accessible for life time. It will be available only for 3 months after purchase date. If you want to re-purchase the course you’ll be eligible for 20% discounts offer. For that you can contact the support team, after verification by our representative you will be provided the discounts coupoun code.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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            \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat to do if I forget password?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

            You can easily reset password,<\/p>\n

            If Logged In:
            1. Navigate to the Profile section of             Settings<\/a> in your dashboard.
            2. Enter a new password, re-type it, and save changes.<\/p>\n

            If Not Logged In:
            1. Click on the login button.
            2. Select “Lost Password?” on the login page.
            3. Enter the email used during account creation.
            4. Click “Send Reset Link.”
            Check your email for the reset link.
            5. Set a new password using the provided link to regain access to the platform.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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            \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow to download my certificate of completion?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

            After completing the course you will see the pop-up box where you can download the course completion certificate. Or, you can navigate to upper right menu icon and click “Certificates” and download.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            What is RubyRivansh GDL? RubyRivansh GDL is a Learning Management System promoting Nepali knowledge globally. Focused on high-quality Leadership and Management courses, it allows global enrollment with the aim of Nepal and Nepali being Net-Givers. Is RubyRivansh GDL exclusively designed for organizations, or can individuals also utilize its benefits? 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